Our Commitment
Last updated October 17, 2026
Calling for help in an emergency should be the easy step. These are the commitments behind the number on this site, and the limits of them, stated in the same breath.
Someone answers, at any hour
Call at three in the morning on a holiday and the line is answered. That is the point of a 24-hour number rather than an answering machine that promises Monday.
Free to you, start to finish
Using this service costs you nothing. No charge to call, none to be connected, and none for whatever quotes you collect. Only the work you hire is paid for, and you pay the contractor directly.
A licensed contractor who works locally
Every contractor on the other end of this line is independent, carries the license Maryland requires for this work, and serves Gaithersburg and the towns around it. Ask to see both the license and the insurance certificate.
A poor fit is fixed by one more call
If the first connection does not work out — no call back, no show, or a quote you do not trust — ring the line again and you will be put through to a different contractor.
The honest limit of all of this
This service does not stand behind the work, and it would be dishonest to suggest otherwise. The contractors are independent businesses; the quality of the job, and any guarantee on it, come from the contractor you hire.
The full disclaimer is on the disclaimer page.