Pest control questions from Gaithersburg homeowners
Short answers to the questions that come up most often on the phone.
- Phones answered 24/7
- Same-day visits when a technician is free
- Price confirmed before work starts
- Townhouses, apartments & lab campuses
Get a fast quote
Fastest: call (855) 974-4733. Or send this and we call you back.
General questions
Are you open at night?
The line is answered 24/7. Rodents are most active at night, and a technician is sent when one is free.
Which pests do you treat?
Termites, stink bugs, ticks, mosquitoes, rats and mice, cockroaches, bed bugs, ants, wasps and hornets, and carpenter bees, plus apartment and commercial work.
Rats, ticks and termites
Who is responsible for a rat problem?
Under Montgomery County code the property owner is responsible for rat elimination, and complaints go to the county's Vector Control Team. A technician can handle the treatment on the property.
Are the wings on my windowsill termites?
They can be. Shed wings near a window are a common sign of a swarm, and a technician checks the wood before saying what the species is.
Do I need to worry about ticks in the county parks?
Daily tick checks and EPA-registered repellents are the state's advice. Lone star ticks have been recorded in county parks, and a technician can explain the local picture.
License and price
Who holds the pest control license?
The independent licensed company that performs the work holds the business license, and the Maryland Department of Agriculture certifies the applicator.
How is the price set?
The technician explains the scope on site, and you approve the price before any product is applied.
Question not answered here?
Call and ask. A technician will give you a straight answer, even if the answer is that you do not need us.